Ambulance Dispatcher Job at MTI Ambulance, Los Angeles, CA

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  • MTI Ambulance
  • Los Angeles, CA

Job Description

Job Posting: Emergency Medical Dispatcher

Location: Los Angeles County, CA
Company: MTI Ambulance

Walk-in Interviews for licensed EMT's and Ambulance Dispatchers Wednesday, September 17th 11:00am-3:00pm

About Us

MTI Ambulance is the Next Gen of EMS - blending proven experience with modern technology and a supportive culture. We're building a workplace where dispatchers aren't just "call takers," but the heartbeat of operations .

Why Dispatch at MTI?

  • Tech-Driven Dispatch : AI-assisted CAD that reduces stress, shortens response times, and keeps things running smoothly.

  • Supportive Leadership : All leaders have field experience - we've been where you are and know the challenges.

  • Employee Voice : As a new company, your ideas shape our policies, perks, and future.

Responsibilities

  • Answer and triage incoming calls with professionalism and empathy.

  • Use CAD and radio systems to assign ambulances efficiently and safely.

  • Screen calls for "red flag" complaints (chest pain, stroke symptoms, altered mental status, etc.) and transfer appropriately to 911.

  • Support field crews by providing clear, accurate information.

  • Maintain documentation and records for compliance and quality review.

  • Collaborate with leadership on improving response efficiency and crew support.

Requirements

  • Certification: California EMT OR EMD (Emergency Medical Dispatcher) OR ETC (Emergency Telecommunicator).

  • CPR card: BLS-level, issued by AHA or ARC.

  • Typing speed: 35+ WPM (or ability to type quickly while multitasking).

  • Ability to learn and navigate multiple portals, CAD, and radio systems.

  • Clear, reassuring voice and strong customer service skills.

  • Team player with the ability to stay calm under pressure.

Pay & Benefits

  • Base Rate: $22.00

  • Overtime: Time-and-a-half after 8 hrs; double-time after 12 hrs.

  • No gimmicks: Hourly rate is real, not averaged with overtime.

  • Full-Time Shifts: Guaranteed schedules for full-time employees.

  • Insurance: Medical & dental coverage for full-time staff.

  • Perks: Reimbursement for dispatch certification renewal, CPR renewals at no cost

  • Technology: AI-assisted dispatch to reduce workload and stress.

  • Employee Voice: We listen - as a new company, you'll help shape our benefits.

Job Posted by ApplicantPro

Job Tags

Hourly pay, Full time, Part time, Shift work,

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