Job Description

Job Title: Assistant Store Manager

Location:

Company: Goodwill Industries of Northeast Texas

About Us: Goodwill NETX is dedicated to enhancing the quality of life for individuals and families through the power of work. We provide job training, employment placement services, and other community-based programs by selling donated clothing and household items in our retail stores.

Job Description: We are seeking a motivated and experienced Assistant Store Manager to support the Store Manager in all aspects of store operations. The Assistant Store Manager will help ensure the store meets its sales goals, delivers excellent customer service, and maintains operational efficiency.

Key Responsibilities:

• Assist the Store Manager in daily store operations, including opening and closing procedures.
• Support and lead the sales team to achieve sales targets and provide outstanding customer service.
• Help with the training, development, and supervision of store staff.
• Ensure the store is clean, well-organized, and visually appealing.
• Assist in inventory management, including stock audits and replenishment.
• Handle customer inquiries, issues, and complaints in a professional manner.
• Implement and maintain store policies and procedures.
• Monitor sales performance and help in developing strategies to improve sales.
• Assist in scheduling, payroll, and other administrative tasks.
• Perform other duties as assigned.
• Foster a positive and inclusive work environment.

Qualifications:

• Proven experience as an Assistant Store Manager or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to assist in achieving sales targets and managing store operations.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and retail management software.
• High school diploma or equivalent.
• A valid Driver's License is required.

Benefits:

• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Employee discounts on store merchandise.
• Opportunities for professional development and career advancement.

Goodwill Industries of Northeast Texas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

I understand this job description is not a binding employment contract. None of the provisions in this job description are contractual in nature. I further understand all employment with Goodwill Industries of Northeast Texas, Inc. is "at will" and my employment may be terminated at any time, with or without notice, for any or no reason by Goodwill Industries of Northeast Texas, Inc., or me.

I have read this job description and I understand all the duties and responsibilities of my job and agree to perform these duties and responsibilities in an effective manner. If applicable, I have informed the Human Resources Department in writing of any reasonable accommodations necessary to enable me to perform the tasks in my assigned work environment effectively and without difficulty. I also understand and agree that failure to perform my duties and responsibilities effectively will result in my demotion and wage reduction and/or termination. I further acknowledge that I have received a copy of this job description for my personal records.

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