Job Description
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
Support the daily operations of the facility by maintaining production workflow in alignment with established goals and service level agreements. Act as a key contributor to team success by facilitating mail operations, resolving customer concerns, and driving continuous improvement initiatives.
Key Responsibilities - Ensure daily production and mail operations are executed efficiently and in accordance with facility goals.
- Serve as the primary point of contact for customer inquiries, conducting investigations and responding to comment forms with professionalism and urgency.
- Provide cross-functional support to pharmacy operations as needed, including order fulfillment and inventory processes.
- Develop and implement new Standard Operating Procedures (SOPs) to enhance operational efficiency and compliance.
- Collaborate with peers and leadership to identify and resolve operational issues, escalating when appropriate.
- Plan, assign, and organize daily work assignments to optimize team productivity and meet performance targets.
- Perform hands-on facility tasks as needed, including receiving, replenishment, put-away, dispensing, sorting, shipping, and returns processing.
- Lead small work teams to support continuous improvement efforts and foster a culture of operational excellence.
- Ensure team adherence to McKesson’s Site Security, Safety Guidelines, and SOPs.
- Maintain open and consistent communication with team members and leadership regarding performance, challenges, and successes.
- Provide confidential performance feedback to supervisors and support employee development.
- Retrieve and manage supplies necessary for daily operations.
- Deliver peer training and support the onboarding and development of new team members.
- Promote and embody McKesson’s Shared Principles (I2CARE & ILEAD) in all interactions and decisions.
- Uphold the 5S methodology to maintain a clean, organized, and efficient work environment.
- Support Specialty Tracking and other operational duties as assigned.
- Maintain confidentiality and professionalism in all aspects of the role.
Minimum Qualifications - High School Diploma or equivalent.
- Strong verbal, written, and interpersonal communication skills.
- Ability to work flexible hours and adapt to changing priorities.
- Proficient in Microsoft Office applications.
- Demonstrated problem-solving and customer service skills.
- Positive, team-oriented attitude with a commitment to excellence.
Preferred Qualifications - In-depth knowledge of McKesson Central Fill operations, including mail processes and inventory systems.
- Prior experience in training or mentoring team members.
- Proficiency with Global Ship shipping application.
Working Conditions & Physical Requirements - Work performed in both office and temperature-controlled production environments.
- Must be able to lift 30+ lbs.
- Ability to stand for extended periods and perform physical tasks as needed.
Schedule - Rotational 4- or 5-day schedule; specific hours to be determined.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position $18.25 - $30.41
McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
Job Tags
Work at office, Flexible hours,