Job Description

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at  

Location: USA - Cleveland, Emerald Pkwy 

Division: Air & Sea 
Job Posting Title: Freight Forwarder, Air Export 
Time Type: Full Time

Summary

A Freight Forwarder is responsible for managing and coordinating the exportation of goods by air, including all necessary documentation, scheduling, and communication with customers and third-party service providers. This role requires strong organizational skills and attention to detail, as well as excellent communication skills to manage relationships with customers and ensure their satisfaction. 

Duties and Responsibilities 

• Coordinate the exportation of goods by air, including scheduling with airlines and managing the movement of goods through various transportation channels 

• Prepare and process required documentation for customs clearance, including commercial invoices, packing lists, and bills of lading 

• Track and monitor shipments, providing regular updates to customers on the status of their shipments 

• Manage relationships with customers, ensuring their satisfaction and addressing any concerns or issues that may arise 

• Collaborate with other internal departments, such as logistics, finance, and operations, to ensure timely and efficient service delivery 

• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws 

• All other duties as assigned.  

Educational background / Work experience 

• Prior experience in freight forwarding, logistics, or a related field is preferred 

• Experience in Freight Forwarding is highly desirable 

Skills & Competencies 

Mathematical Skills 

• Ability to perform basic mathematical calculations, such as calculating costs and rates 

Other Skills 

• Excellent organizational and time management skills 

• Strong communication and interpersonal skills 

• Attention to detail and accuracy 

• Ability to work well under pressure and in a fast-paced environment 

Function / Market & Industry Knowledge / Business Acumen / Processes 

• Knowledge of air freight logistics and customs regulations 

• Understanding of trade laws and regulations 

Language skills 

• Fluency in English is required 

• Knowledge of additional languages is a plus 

Computer Literacy 

• Proficiency in Microsoft Office Suite 

• Experience with logistics software and systems is preferred 

At-Will Employment 

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. 

For this position, the expected base pay range is $22.50 - $30.50/hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy. 

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage. 

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%. 

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws 

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. 

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit  dsv.com and follow us on LinkedIn and Facebook .

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