Job Description

Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $30 to $34 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Indexfor the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Primary Role Responsible for performing a variety of complex administrative activities and support involving the operations of water treatment, wastewater treatment and collections, and distribution systems, field operations and/or regulatory compliance.Key Accountabilities

• Processes and maintains a variety of complex accounting information including, but not limited to, payroll, accounts payable, invoices, inventory issues/receipts, purchase orders, customer payments, and bank deposits.
• Research, compile, and update information in various systems, including database, spreadsheet and word processing programs.
• Maintains financial and/or other business records.
• Interacts with internal/external customers regarding various issues and provides any additional assistance.
• Researches and resolves critical customer questions, concerns, difficulties, inquiries and/or problems.
• Production chemical ordering.
• Maintain production employee scheduling.
• Prepares and responds to data requests and executes work orders, service orders, error reports, set-ups, etc. in various configurations such as Powerplant, Coupa, SAP and myTime.
• Compiles and reviews numerous multifaceted reports on a daily/weekly/monthly basis.
• Performs other duties as assigned.

Knowledge/Skills

• Excellent knowledge of general office procedures.
• Excellent math knowledge.
• Excellent working knowledge of programs such as Excel, Word, Power Point,
• Excellent knowledge of water distribution systems and water and wastewater field operations.
• Knowledge of company billing guidelines and state billing regulations preferred.
• Working knowledge of SAP, Map Call, W1V preferred.
• Flexibility with completing tasks.

Experience/Education

• Minimum of 3+ years related clerical experience preferred.
• High School Diploma or GED required. Some college courses preferred.

Work Environment

• This is an in person role with offices in Godfrey/Jerseyville area.
• In some instances, must be able to lift up to 10 lbs. maximum and occasionally lift various items.

Certification/Licenses Valid Driver’s License and ability to pass motor vehicle background check.Travel Requirements Minimal local travel.CompetenciesChampions safetyCustomer obsessedCultivates innovationNimble learningDrives ResultsCollaborates

Job Tags

Full time, Local area,

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