Logistics Lead, Inbound & Outbound Logistics Job at Amazon.com Services LLC, North Reading, MA

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  • Amazon.com Services LLC
  • North Reading, MA

Job Description

DESCRIPTION

Are you inspired by innovation? Do you enjoy solving problems in a fast-paced, hands-on environment? Do you thrive when leading teams and improving processes? If so, you’ll be right at home with Amazon Robotics.

Amazon Robotics (AR) is Amazon’s industrial automation and robotics manufacturing arm, producing high-quality robotic systems that power fulfillment and transportation centers across the globe. Our Operations team works closely with Engineering, Quality, and Supply Chain teams to deliver solutions to our customers.

We are seeking a highly motivated Logistics Lead to support and lead a team in areas such as electro-mechanical assembly, test, material handling, pack, and ship. The Logistics Lead is a hands-on process leader responsible for coordinating daily production activities, troubleshooting process issues, and driving continuous improvement within their area of responsibility.

Key job responsibilities
- Lead a team of technicians and associates to execute daily manufacturing operations in accordance with Standard Operating Procedures (SOPs), quality standards, and safety guidelines.
- Act as the primary point of contact for real-time process issues; troubleshoot and escalate when necessary.
- Plan, assign, and prioritize tasks to meet production goals and schedule adherence, ensuring effective shift handoffs and end-of-shift reporting.
- Provide direct coaching and training to team members, contributing to onboarding and ongoing skills development. Develop and implement training plans within your department.
- Maintain and update training documents and visual work instructions; validate SOP effectiveness and drive updates when deviations are identified.
- Proactively identify and lead process improvement initiatives (e.g., 6S, safety, Kaizen), using data collection and root cause analysis to drive results.
- Review team output for quality and adherence to production specifications; ensure metrics are met across individual and team performance.
- Facilitate daily stand-up meetings and ensure alignment with cross-functional teams to support shift readiness and performance.
- Foster a culture of safety by modeling best practices, escalating hazards, and ensuring compliance with site safety protocols.
- Support strategic initiatives and continuous improvement projects within the manufacturing team.

A day in the life
As an Inbound & Outbound Logistics Production Lead at Amazon Robotics, you’ll start your day by reviewing material flow schedules, inventory positions, and shipping/receiving priorities. You’ll lead morning stand-ups with your team, coordinating with Production Control Analysts to align daily material movement strategies and reviewing any critical handoffs from second shift.

Throughout your day, you’ll be actively managing the pulse of logistics operations - from overseeing receiving workflows to coordinating outbound shipments. You’ll interface with Assembly and Certification & Repairs leads to ensure smooth material flow, troubleshoot any supply chain disruptions, and maintain optimal inventory levels. You’ll work closely with your Industrial Engineer on process improvements and with your Continuous Improvement Leader on Kaizen initiatives.

Your expertise in logistics processes makes you the go-to person for complex material flow challenges. You’ll spend time coaching team members on best practices, conducting gemba walks to identify improvement opportunities, and ensuring all safety and quality standards are exceeded.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Inbound & Outbound Logistics team at Amazon Robotics is the backbone of our manufacturing operations, ensuring the seamless flow of materials that powers our robotics production. We’re a dynamic team of logistics professionals who take pride in optimizing supply chain operations through innovative solutions and relentless process improvement.

Our team culture emphasizes operational excellence, safety leadership, and data-driven decision making. You’ll work in a fast-paced environment where you’ll collaborate with multiple stakeholders - from Production Control and Assembly teams to external suppliers and carriers. We believe in developing our people, and as a Production Lead, you’ll have opportunities to grow your leadership skills while contributing to the evolution of Amazon’s robotics manufacturing capabilities.

We value team members who can think strategically while executing tactically, who can coach others to success, and who are passionate about driving continuous improvement in everything we do. If you’re ready to lead critical logistics operations that directly impact Amazon’s next-generation robotics solutions, this team is for you.

BASIC QUALIFICATIONS

- 4+ years of experience in a manufacturing, production, or assembly environment.
- 2+ years of experience in a lead or supervisory role, managing production activities or supporting a team.
- Demonstrated ability to read technical documentation, interpret work instructions, and ensure quality adherence.
- Experience with tools, equipment, and systems used in an electro-mechanical manufacturing environment.

Job Tags

Full time, Shift work, Day shift, Afternoon shift,

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