Job Description

Operations Manager – Women’s Apparel (Import/Export & Manufacturing)

Location: Los Angeles, CA

Industry: Women’s Apparel (Missy, Missy Plus, Juniors & Kids)

Markets: Ross, TJ Maxx, Burlington, DD’s Discounts, Nordstrom Rack, and other major off-price retailers

About the Role

We are seeking a highly skilled and versatile Operations Manager to oversee and streamline our end-to-end apparel business operations. Our company specializes in designing, importing, and exporting women’s apparel, with manufacturing partners based in China and Vietnam , and distribution primarily across the U.S. off-price retail market.

The ideal candidate is a critical thinker, tech-savvy, detail-oriented, and thrives in a fast-paced, diverse environment . They will play a key leadership role in managing supply chain, production, logistics, compliance, and operational workflows to ensure efficiency, profitability, and timely delivery.

Requirements

Key Responsibilities

• Supply Chain & Production Oversight
• Manage apparel production with overseas vendors (China & Vietnam) for Missy, Missy Plus, Juniors, and Kids categories.
• Ensure on-time production, quality control, and compliance with U.S. retailer requirements.
• Negotiate timelines, terms, and resolve production bottlenecks with manufacturers.
• Import/Export & Logistics
• Oversee all shipping logistics including customs clearance, freight forwarding, and documentation.
• Coordinate container bookings and inventory flow from overseas factories to U.S. warehouses.
• Manage import/export compliance, tariffs, and trade regulations.
• Retail & Client Relations
• Work closely with buyers from Ross, TJ Maxx, Burlington, DD’s, Nordstrom Rack, and similar retailers.
• Ensure orders meet pricing, packaging, labeling, and compliance requirements for each retail partner.
• Anticipate and resolve retailer operational issues proactively.
• Operational Leadership
• Build and oversee a diverse operations team across logistics, inventory, compliance, and order management.
• Implement process improvements and technology tools to drive operational efficiency.
• Manage budgets, vendor relations, and operational KPIs to support company growth.
• Technology & Systems
• Utilize ERP, PLM, inventory management, and reporting systems to streamline workflows.
• Leverage data analytics for forecasting, production planning, and supply chain efficiency.
• Identify and implement new tech solutions to improve overall operations.

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