Job Description

About TransWest:  We move people. We help them get to work, school, or play. From A to B, and everything in between. By shuttle, bus, charter or valet, we find creative ways to move people, business, and communities forward. We partner with some of the world's leading companies to create personalized transportation systems and hospitality experiences. We go above and beyond to remove stress in all interactions and make things a little easier for all we serve. 

The Scheduler manages weekly and monthly schedules for Drivers and Brand Ambassadors, collaborating with functional leaders to optimize staffing based on needs and availability. Responsibilities include maintaining time and attendance records in Paycom, auditing Driver run sheets and block assignments, and ensuring alignment between paid hours and client contracts. The Scheduler also works with operational leadership to ensure adherence to scheduled times.

Compensation:

• $78,000-$82,000/ Annually DOE

Benefits:

• Medical, Dental, Vision & Life Insurance
• 401k with matching
• Annual pay raises
• Quarterly safety performance bonuses
• Holiday pay
• Uniforms provided
• Paid Time Off with increasing amounts based on your years of service
• Paid DOT medical card & physicals

Responsibilities:

• Ensuring the weekly and monthly schedules are accurate, efficient, and communicated in a timely manner. 
• Accurately updates and maintains schedules, staffing matrixes and develops action plans for projected/possible low staffing periods. 
• Responsible for timely payroll reporting and works closely with the Location Managers, Payroll and Program Management to ensure proper wage and hour compliance. 
• Finds creative solutions for reducing the number of over-time hours.  
• Understands Team Member availability, including what vehicle types individual Drivers can operate and how that can impact the overall schedule. 
• Partners with driver leadership to proactively fill schedule gaps, both anticipated and last minute.  
• Comfortable calling Team Members and informing them of schedule changes or inquiring about their availability.  
• Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned location. 
• Develop key relationships with service providers that support shuttle operations and help enhance existing customer satisfaction/retention. 
• Must develop a working understanding of all key jobs within the division/location and be able to fill in as needed. 
• All other duties as assigned.  

Requirements:

• Associate Level Degree or equivalent work experience. 
• 2+ years of supervisory or management experience preferred. 
• Knowledge of DOT guidelines, regulations, and laws (Federal, State and Local). 
• Must have experience scheduling and maintaining timecards for a large workforce 
• Ability to be flexible in schedule to meet operational needs. This may require occasionally working outside of regularly scheduled hours, especially during a new product launch. 
• Must be willing to work in outside environments, which may include inclement weather. 
• Enjoy people and excel at customer service
• Able to communicate proficiently in English
• Able to work independently, yet able to take direction
• Able to pass a criminal background check

TransWest Culture: Come join our close-knit team. We enjoy having summer BBQ’s, holiday parties, games, contests and so much more at our bus yards and in the office.

Our Commitment to Diversity, Equity, Inclusion, and Belonging:  At TransWest, we pride ourselves on building a diverse workforce and collaborative spaces where people of different lived experiences, backgrounds, abilities, and identities can thrive. Everyone on the team at TransWest emphasizes and practices our core values every day that are based on continued growth, reliability, safety, caring for our work, clients, and each other. Our commitment to diversity, equity, and inclusion is an evolving area where we will continue to listen and learn from our team members, business partners, community partners, and thought leaders to optimize our impact.

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