Social Media Community Manager (Independent Contractor) Job at TruePoint Communications, Remote

Rm9qNkR4aFFCNjY0cjZSVU05aWdXNVlLREE9PQ==
  • TruePoint Communications
  • Remote

Job Description

Our product is our people, and we're committed to propelling them forward! Are you the next great TruePointer to join our team? Do you enjoy working in a fast-paced environment where you're doing valuable work and discovering something new every day—even if you have a tenured career?  You're a TruePointer if you're nimble and can hustle - our clients and our team move quickly!   

You'll join an award-winning team. We're a proud four-time Top 100 PR agency in the U.S. and a seven-time Inc. 5000 fastest-growing company.    

We have an Independent Contractor opportunity with non-traditional work hours, including daytime, nights, weekends, and holidays. It is remote.

This role requires prior community management experience (no exceptions). You should be comfortable using enterprise-wide social media monitoring platforms, writing and engaging on posts, and conducting flawless (accurate, timely, and concise) reporting. Please be witty and creative with a thorough understanding of social media trends!

As a community manager, you'll monitor our social media mission control, identify and flag trends, and report on spikes in aggregate social conversation about clients and competitors. You'll engage in positive news and share relevant information/content/links. You'll also respond to customer inquiries on various channels, including working with clients' online Customer Care teams.

This is a contract position with non-traditional work hours, and you will be able to work remotely. You will be accountable for flawless (accurate, grammatically correct, in client brand tone and voice, and timely) execution. Your attention to detail is imperative. 

Responsibilities:

  • Conduct community management, identify trends, and engage with the brand audience.
  • Identify, flag, and engage on trending topics and reputational issues. Document and monitor additional activity as requested.
  • Create error-free messaging and real-time content to support clients' social media goals.
  • Engage with customers, influencers, and brand audiences on products, services, news, campaigns, and events.
  • Work with enterprise publishing and listening tools.

Qualifications:

  • Must have a minimum of 3+ years of professional experience with social media community management and/or social listening for a major brand.
  • Possess excellent social media skills.
  • Experience utilizing customer experience platforms.  Having Sprinklr experience is a significant plus.
  • Have a genuine interest in developing expertise in social media channels, including Facebook, Twitter, LinkedIn, Instagram, Twitch, TikTok, and others.
  • Possess excellent interpersonal skills, including interacting professionally with client executives and teams.
  • Have excellent communication and presentation skills, both written and verbal.
  • Have strong critical thinking and analytic skills.
  • Be detail-oriented, organized, caring, innovative, proactive, and data-driven.
  • Be a team player and a collaborative problem-solver.
  • Bilingual English/Spanish ability is a plus.

TruePoint Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offers of employment are conditioned upon the candidate's legal authorization to work in the United States. Candidates will be subject to a background screening as part of the application process. 

Job Tags

Remote job, Contract work, For contractors, Local area, Night shift,

Similar Jobs

ALDI USA

Full-Time Store Manager Trainee Job at ALDI USA

 ...Responsibilities Must be able to perform duties with or without reasonable accommodation. Consistently demonstrate the Mindsets, ALDI Acts Competencies and Professional Skills as outlined for the role. Supervises the day-to-day operations and performance of the... 

Capital One

Senior Manager, Technical Program Management (Bank Tech) Job at Capital One

Senior Manager, Technical Program Management (Bank Tech) Are you interested in leading programs that deliver on critical business...  ...and build large scale products & platforms? About Capital One: At Capital One, we were founded on the belief that no one... 

3M Consultancy

Pega Developer/SSA with IRS MBI Clearance required. Job at 3M Consultancy

 ...This is a remote position. Job Title: Pega Developer. Location: Remote. Duration: Full-Time IRS MBI Clearance needed. Pega Developer Responsibilities: Collaborate in a multi-vendor Agile environment with IRS personnel... 

Evansville Goodwill Industries, Inc.

Donation Attendant - Princeton Job at Evansville Goodwill Industries, Inc.

 ...than a job, a mission! When you support your organization through the generation of revenue, you are contributing to the mission of Goodwill. We are more than just selling donations; we use the funds generated to provide employment services, digital skills training,... 

Biomedical Resource Consultants, Inc.

Senior Quality Management Systems Specialist / Engineer Job at Biomedical Resource Consultants, Inc.

 ...About the Position: Title: Sr. Quality Management Systems Engineer Growth potential:...  ...maintain QMS documentation including SOPs, work instructions, and related forms and specifications...  ...is on-site. No remote. Possible work from home in time. No Visa sponsorship About...