Job Description

Ontrac Solutions is a leading technology consulting firm specializing in cutting-edge solutions that drive business transformation. We partner with organizations to modernize their infrastructure, streamline processes, and deliver tangible results.

Our client, a leading force in  retail and healthcare , is on a mission to revolutionize the way people experience wellness through advanced digital solutions. Together, we are looking for exceptional talent to help drive this transformation, delivering cutting-edge technology that makes a real impact on customers' lives.

Our client is seeking a Staff Mobile Product Designer to lead the transformation of their mobile experience , evolving from a retail-first company into a progressive, world-class healthcare and digital pharmacy platform.

You will design and optimize complex, multi-step user flows , ensuring a seamless , integrated shopping and healthcare experience that unifies retail and pharmacy checkouts into a single cart model. This role requires expertise in  c ross-platform mobile design (iOS, Android, Web) and a deep understanding of health tech, telemedicine, and digital pharmacy UX .

As a design thought leader , you will drive user-centered, data-informed design strategies in collaboration with engineering, product management, and business teams . Your work will directly impact millions of users by improving access to healthcare services, prescription management, and wellness products through an intuitive, engaging digital experience.

Key Responsibilities

• Lead the design strategy & execution of a healthcare-first mobile experience , ensuring a seamless cross-platform UX (iOS, Android, Web).
• Architect complex, multi-step user flows for prescription management, telehealth visits, retail product purchases, and insurance-integrated transactions .
• Design an integrated cart model where users can checkout pharmacy, healthcare services, and retail products in a single transaction.
• Optimize mobile UX for conversions & engagement , ensuring frictionless digital interactions for healthcare consumers.
• Prototype and iterate on new mobile experiences , leveraging user research, behavioral analytics, and A/B testing.
• Collaborate closely with product managers & engineers to integrate HIPAA-compliant, highly secure, and scalable digital healthcare solutions .
• Develop and maintain a best-in-class mobile design system , ensuring consistency across native (Swift, Kotlin) and hybrid (React Native, Flutter) environments.
• Advocate for accessibility (WCAG standards) and inclusive design principles to enhance usability for all users.
• Mentor & coach mid-to-senior designers, fostering a culture of excellence and innovation within the design team.

Required Qualifications

• 8+ years of experience in mobile product design, UX/UI, or digital health.
• 3+ years in a principal or lead designer role , driving mobile-first product transformation.
• Expertise in designing complex, multi-step user flows (e.g., healthcare e-commerce, prescription fulfillment, multi-category shopping experiences ).
• Deep understanding of iOS & Android design principles (HIG, Material Design) and familiarity with React Native or Flutter-based development.
• Strong portfolio showcasing healthcare, retail, or e-commerce mobile experiences with a focus on scalability and usability.
• Proficiency in design & prototyping tools (Figma, Sketch, Framer, Principle, Adobe XD).
• Experience working with Agile development teams , collaborating with engineers and product teams to deliver iterative, data-driven improvements.
• Ability to translate complex healthcare workflows into intuitive mobile experiences that drive engagement and adoption.
• Strong communication & storytelling skills —able to present design strategies to executives and cross-functional teams.

Preferred Qualifications

• Experience in health tech, telemedicine, pharmacy apps, or wearable integrations .
• Familiarity with HIPAA-compliant design and data privacy best practices.
• Background in AI-driven personalization for health recommendations & wellness tracking .
• Experience optimizing multi-category shopping carts in regulated industries (healthcare, insurance, pharmacy) .
• Motion/interaction design skills to create highly engaging mobile experiences.

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